Terms & Conditions Tranquil Glamping: 

Terms & Conditions

These Contract Terms and Conditions are legally binding and contain the Agreement between you and Tranquil Glamping relating to the staying in Tranquil Glamping accommodation, and/or hiring of Equipment. A booking by you together with these Contract Terms and Conditions (communicated in writing, in person or electronically) of the booking will constitute your acceptance of, and agreement to be bound by, their contents.  The Contract Terms and Conditions may only be amended to the extent agreed in writing by Tranquil Glamping .

 

Definitions

References to ‘Tranquil Glamping’ and ‘we’, ‘us’ and ‘our’ shall be deemed to be referenced to Tranquil Glamping. References to ‘you’, and ‘your’ shall be deemed to be references to the person entering into a rental agreement with Tranquil Glamping and who is Principal to all obligations.

 

Covid Safe

A COVID-19 Safety Plan is in place for everyone’s safety. If you are feeling unwell with cold and flu like symptoms, or have been in known contact with a positive COVID-19 case we ask that you do not visit.

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Equipment

You are responsible for any damage and loss caused to the equipment regardless of culpability, and therefore you agree to cover costs in full incurred to Tranquil Glamping.

No cooking or use of gas appliances of any kind should be used inside the tent.

Open flames are not allowed inside the tent. 

No pets are allowed inside the tent or vans, unless otherwise pre arranged.

You must not store inside the tent any items which are likely to mark or tear the floor, or otherwise damage any part of the inside of the tent.

Once set up, the tent must not be moved or relocated from the original site.

Only employees/agents of Tranquil Glamping may erect and take down the tent, awning of the Jayco van or gazebos.

Please do not leave valuables unattended inside the tent or vans.

Tranquil Glamping will not be held liable for theft or damage of personal property.

You agree that Tranquil Glamping or it's employees accept no liability for any personal injury or damage to any persons or property suffered during the period of your stay, including but not limited to any bush walking or water activities (including river and recreational activities).

Use of campfires whilst glamping/camping is at your own risk. Our bell tent is not fireproof so please keep campfires at a safe distance away from the tent and check regularly for fire restrictions. Do not leave campfires unattended and fully extinguish when going to bed.

You agree that Tranquil Glamping will not be held liable for any: Act of God including tempest, fire, flood, storm or natural disaster.

This contract will be governed by the laws of Australia.

 

Payment Policy

A $60 non refundable deposit is required at the time of booking to confirm your stay. Full payment is required before your stay commences.

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Cancellation Policy

Cancellations that are more than 14 days prior to the booking date will be refunded the booking deposit. For cancellations within 7 days of the hire date you may;

Choose an alternative date within 4 months, subject to Tranquil Glamping availability, or;

Forfeit any monies paid for the glamping hire.

For your safety and to protect damage to our equipment, Tranquil Glamping reserves the right to cancel your booking at any time in the event of extreme or inclement weather conditions. In these circumstances, you may choose to book an alternative date.